Assessment is important to design approach for agile adoption and helpful for organization to measure effectiveness. Purpose should be to identify improvement areas and should evolve over the period. But many time organizations have to prepare budget for agile adoption in advance to get approval for expenses from board. They engage vendors to perform assessment to estimate cost. There is no harm in doing it as long as vendor act as facilitator than judge. Although I personally believe that need of agility should get established before assessment start so result get aligned with need. Only assessment may not help in understanding reality at ground.
Arguments given in support of assessment always get liked with estimation of implementation cost. Some estimate needed for budgetary approval if organization culture demands. Another argument is to design customized training, coaching and mentoring based on reality as every organization culture is different.
What will be the parameters for assessment? I believe at the highest level, the Assessment approach should assesses agility on four dimensions:
Every further assessments must be linked with above dimensions. Assessment should be helpful in identifying improvement areas (one time/ continuous). Must be owned by leaders and team collectively. Facilitators should help to assess by innovative ideas.
Another area needed attention is the way of collecting data. Data should get generate automatically by creative sessions, games and activities etc.
Enterprise Agility (Top Line, Bottom Line, CSAT, ESAT) – culture, structure, transparency, learning, innovation and social
Suggested activities – Causal loop diagram, Impact Mapping, Skilled Facilitator workshop and some game related to context switching, queueing theory etc.
Business Agility (Top Line, CSAT) – customer engagement, collaboration, time to market, service and revenue
Suggested activities – Impact mapping, game for time to market, empirical process control and prioritization etc.
Team Agility (Bottom Line, ESAT) – team building, automation, innovation, technical Excellency, learning and sharing
Suggested activities – Game related to 5 dysfunctions of team, working without titles, test first vs code first, emergent design and value stream mapping etc.
Technical Practices and Quality:-
Culture and Knowledge creation:-
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