The Certified LeSS Practitioner course is an in-depth course covering the LeSS principles, framework and rules, and guides. It provides essential information for adopting and improving LeSS to your product development group. The course contains an overview of LeSS, stories on LeSS adoptions, exercises and extensive LeSS Q&A to ensure we discuss the topics most of interest to the participants. The organization structure in which most of us operate today can be quite an obstacle to respond adequately to a fast-changing business environment. In fact, traditional organization structures are not designed to deal with a Volatile, Uncertain, Complex and Ambiguous (VUCA) world. This leads to employees feeling disengaged from their companies, and to companies being outpaced by their competition.
Consequently, organizations need to redesign their structures to cope with the phenomenon and increase their capability to move faster than competition, incorporate new technology, learn new skills...
LeSS will give you exactly that competitive advantage!
The Certified LeSS Practitioner course is for anyone who is involved in a LeSS effort. Basic Scrum knowledge is expected and can be achieved by attending a Certified Scrum Master or a Professional Scrum Master course, or thoroughly reading Scrum introduction material such as the Scrum Primer and practicing Scrum.
Characteristics of the Learners
The main audience is anyone involved in agile adoption including coaches, leaders, developers, Scrum Masters, and Product Owners. Managers in product development groups who are interested in expanding their knowledge of various agile scaling approaches.
Characteristics of the Teacher
All teachers are experienced Scrum experts who are able to interact with and engage course participants. They are passionate advocates of agile values and principles and understand that LeSS is a consistent way of achieving agility when working with many teams. All teachers are certified LeSS Trainers and have participated in the required learning for delivery of this course.
Dinesh is a seasoned agile trainer and executive coach. He is also a student at one of Europe’s top business schools, Henley Business School where has recently completed the second year of his MSc in coaching and behavioral change in the world’s only Triple Accredited (AC, ICF, and EMCC) Coaching Certification.
He has over 23 years of experience helping organizations with agile transformations. He has worked on some of the most complex product development anywhere in the world, including many large, travel (Lastminute.com), retail (Argos, ASOS), financial services organisations (Société Générale, Barclays, Deutsche Bank), government departments (UK Home Office), aerospace and defence (SITA, Raytheon) and global consultancies (Cognizant).
The course is three days. The first day has the focus on the LeSS Overview, the LeSS Principles, and organizational aspects. The second day focuses on managing the product development with Definition of Done, the role of the Product Owner and how (line) managements role changes in LeSS. The last day focuses on how the different teams coordinate their work, how LeSS is adopted in organizations and the role of the Scrum Master.
LeSS Overview – LeSS principles, frameworks, guides, experiments, two LeSS frameworks: basic & LeSS Huge, learning resources
Adoption – pre-adoption: building interest, the adoption guides, 3 principles, getting started, scope of first adoption, stories of LeSS adoptions
Local Optimization & System Optimization – local versus global systems optimization, local optimization in backlogs, local optimization in product definition, local optimization in planning, local optimization in in analysis & design, local optimization in programming
Product Definition – redefining the scope of product, and the impact on global optimization, portfolio management
Adoption – Organizing by Customer Value – towards global optimization: multiple feature teams on one product, adoption & organizational design implications of feature teams, 3 types of development, where is the Product Owner? Discovering/defining your product scope in LeSS, incremental change: feature-team adoption mapping
Why LeSS – shu-ha-ri and frameworks, empirical process control, why “More with LeSS”? Systems optimization, occupational psychology, lean thinking & value-driven
LeSS Sprint – preparation meetings before first Sprint, Sprint Planning with many teams, coordination & integration: from communities to architecture, scaling Product Backlog Refinement, scaling the Sprint Review & Retrospective multisite
Done & Undone in LeSS – perfect and imperfect Done, improvement, organizational design, and Done, handling Undone, shipping and DevOps
LeSS Rules – rules for smaller LeSS framework, rules for LeSS Huge
LeSS Huge Framework – Requirement Areas, Area Product Owners, role of Overall Product Owner, Area Backlogs, adoption
More on LeSS Principles – systems thinking and causal-loop modeling, whole-product focus, lean thinking, queuing theory
More on LeSS Roles – Managers in a LeSS organization, Scrum Masters at scale, Product Owner in LeSS
Agenda in Details
- Scrum, LeSS and LeSS Huge Overview
- LeSS Principles
- Organizing around Customer Value and Feature Teams
- What is your product?
- Definition of Done and its impacts.
- Feature Team Adoption Map
- Product Owner and Product Backlog
- Role of Management
- Organizational impacts and typical LeSS organizational structure
- LeSS Product Backlog Refinement, Sprint Planning, Review and Retrospective
- Consideration on technical practices when scaling.
- Integration & Coordination
- Adopting LeSS in your organization
- Case Study: about LeSS Huge adoption
- ScrumMaster role within LeSS
After course completion
All participants will be a Certified LeSS Practitioner and will get an account on less.works. Here they can find additional information about LeSS, share course information and stay in contact with the other course participants.
All participants get access to the books: Large-Scale Scrum: More with LeSS and Scale Lean and Agile Development
Throughout our two day PSM I course, I’ve learn a wealth of knowledge from Naveen. He was very insightful and attentive to each of the participant. Naveen made sure that everyone understood the concepts. The course was both educational and entertaining. It was filled with activities, stories, and thought-provoking questions. I am now a certified Professional Scrum Master and I have Naveen to thank for it! I would also be glad to refer Naveen Kumar Singh to anyone else interested in Agile training.
Very useful training by Naveen on what SCRUM is and a PSM. Within the 2 days I came from zero-knowledge to comprehend what SCRUM is, the corresponding techniques associated and where it can be usefully applied. Naveen provided a no-nonsense approach training with an entertaining mix of theory, exercises and examples from his apparent expertise on this subject and without overselling the SCRUM subject (it is a tool for effective software development!)