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This program is eligible for the HRDF training grant claims under the TRAINING ASSISTANCE SCHEME (SBL SCHEME). Click on the below link to know the eligibility criteria and claim procedure.

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Certified Scrum Master® (CSM) Certification Course

Certified ScrumMaster® (CSM) is a designation offered by Scrum Alliance to practitioners who have successfully completed a CSM® course enabling the participant to act as a Scrum Master or Scrum team member. This credential is a first step on the path to a successful Agile career.

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Certified Scrum Master(CSM®) certification from Scrum Alliance is a widely recognized Scrum certificate in the world. Designed to help the team coaches learn how to maximize the potential of the product development teams. Our 2-day CSM Training and classroom workshop delivered by an expert and Certified Scrum Trainer (CST) provides tested and practical techniques for data-based iterative product management within Scrum using videos, activities and exercises, that are conducted by expert trainers.

The Certified Scrum Master certification builds on your foundational scrum knowledge with enhanced implementation skills and helps distinguish yourself in the global marketplace and stand out as a member of the Scrum Alliance community.

Why Choose Us?

  • 10% Discount on Any Future Training
  • Simulation Test to Prepare for Exam
  • Continuous Learning Support by “agile 30”
  • A Guide on How to Start Scrum on Your Team
  • 1:1 Mentoring by CSTs to Improve Your Scrum
  • Free Scrum Framework Poster to All Participants
  • Free Webinar Every Week on Your Choice of Topics
  • Unlock Free Access to Online Courses of Worth $450

Course Objective

  • Scrum values, Core Scrum Values Roles
  • Every implementation of Scrum is different.
  • Scrum Alliance Scrum Foundations Learning Objectives
  • Agile Manifesto, four values and 12 principles, agilemanifesto.org
  • Teams and organizations apply Scrum within their context, but the fundamental framework always remains the same.

CSM Certification Process

  • Register for CSM Training
  • Attend 2 Days' Instructor Led Training
  • Get Free Exam Password
  • Write Online CSM Exam
  • Clear Exam
  • Get CSM Certification With Lifetime Validity

Who Should Attend?

The Certified Scrum Master course is for anyone involved in software development using the Scrum Framework. It is particularly beneficial for those people within an organization, who is accountable for maximizing Scrum, including Scrum Masters, managers, and Scrum Team members.

  • Software Engineers
  • Scrum Team Members
  • Product Managers
  • Developers and Testers
  • Project Managers
  • Business Analysts
  • Teams transitioning to Scrum
  • To build a career as a Scrum master
  • To deepen their knowledge on Scrum

Courses Topics

The CSM Learning Objectives fall into the following categories:
  • Lean, Agile, and Scrum
  • Scrum Master Core Competencies
  • Service to the Development Team
  • Service to the Product Owner
  • Service to the Organization
Scrum Theory and Scrum Roles
  • Describe how the values of Scrum — focus, courage, commitment, openness, and respect — are present in a specific Scrum event, artefact, or role.
  • List at least three rights and five responsibilities of the Product Owner, Development Team and Scrum Master.
  • Describe how the values of Scrum — focus, courage, commitment, openness, and respect — are present in a specific Scrum event, artefact, or role.
  • List at least three rights and five responsibilities of the Product Owner, Development Team and Scrum Master.
  • Discuss at least two reasons why the Product Owner is a single person and not a group or a committee.
Scrum Events and Artifact Transparency
  • Give one example of how a Scrum Team will inspect and adapt and increase transparency at each of the Scrum events.
  • Describe at least three responsibilities for the Development Team, Product Owner, and Scrum Master during Sprint Planning, Daily Scrum, Sprint Review, and Retrospective.
Sprint and Increment
  • Describe at least two reasons why the Sprint goal does not change during a Sprint.
  • Define the outcome of every Sprint and describe at least three reasons why that is important.
  • Discuss at least three reasons why the Increment must be brought to the current definition of “Done” regardless of whether the Product Owner chooses to release the Increment.
Scrum Events
  • Discuss the focus of the activities of the Product Owner and Development Team during the two topics of Sprint Planning: the “What” and the “How.”
  • Practice writing a Sprint Goal and identify at least two benefits of having a Sprint Goal.
  • Discuss at least three ways the Daily Scrum differs from a status meeting and why the various constraints exist to support the Development Team.
  • Identify at least three possible structures the Development Team could use to run the Daily Scrum within the time-box.
  • Describe at least three of the activities that take place during the Sprint Review that pertain to work beyond what has been completed in the Sprint.
  • Identify at least three potential outcomes for a Sprint Review.
  • Explain at least three distinct responsibilities for the Scrum Master during the Sprint Retrospective.
Scrum Artifacts
  • Describe at least two responsibilities of the Development Team, Product Owner, and Scrum Master in the development and maintenance of the Product Backlog.
  • Identify at least three essential characteristics of the Product Backlog. 1.22. list at least four attributes of a Product Backlog item.
  • Identify at least three essential characteristics of the Sprint Backlog. 1.24. explain how the Sprint Backlog can be changed, who can make changes and the limits of these changes.
  • Identify at least two reasons why multiple teams working on the same Product Backlog must have a shared and consistent definition of “Done.”
  • Describe at least three opportunities where the Scrum Team might adapt their definition of “Done” to meet new insights or circumstances.
  • Explain the importance of a strong definition of “Done” and describe at least two risks associated with a weaker definition of “Done.”
  • Outline at least one way to create a definition of “Done.”
Scrum Master Core Competencies
  • List at least three ways the Scrum Master could facilitate for the Scrum Team.
  • Demonstrate at least three techniques for facilitating group decision making.
  • State a distinction among facilitating, teaching, mentoring, and coaching.
  • List at least three different challenges facing a self-organizing team.
  • Practice the implementation of at least one Retrospective technique that could help to resolve a challenge faced by a self-organizing team.
Service to the Development Team
  • Define servant-leadership
  • Describe three scenarios where the Scrum Master acts as the servant-leader for the Development Team.
  • Discuss at least one scenario in which the Scrum Master, acting as a servant-leader.
  • Improved at least one aspect of the Development Team.
  • Identify possible violations of Scrum by a Product Owner or stakeholder who is applying
  • Excessive time pressure and illustrate how to address them.
  • Define technical debt and explain the impact of accumulating technical debt.
  • List at least five development practices that will help Scrum Teams deliver a high-quality
  • Product Increment and reduce technical debt each Sprint.
  • List at least three ways development practices may impact the Development Team’s
  • Ability to deliver a potentially releasable Increment each Sprint.
Service to the Product Owner
  • Identifies at least three collaboration techniques that a Product Owner can use to work with the Development Team or stakeholders.
  • Explain at least three ways the Scrum Master could support the Product Owner.
Service to the Organization
  • Discusses at least two ways that the Scrum Master assists the Scrum Team with responding to impediments.
  • Discuss at least three common organizational impediments outside the scope of a team that can affect the effectiveness of Scrum Teams.
  • Describe at least one example of a major organizational design change implied by implementing Scrum.
  • Discuss why Scrum does not have a project manager and what happens to traditional project management activities.
  • Describe at least two stakeholder behaviours that support the Scrum Team’s success and at least two behaviours that do not support the Scrum Team’s success.
  • Describe at least two benefits that could be lost if Scrum is only partially implemented.

Course Topic

pre requisites


There are no prerequisites to attend the CSM training and or to take up the exam. However, it is always recommended that you go through the Basic Scrum Guide very well.

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Ready to start working as a Scrum Master? Agilemania offers a 2-day CSM training, aimed at beginning Scrum Masters, that can lead to your CSM certification. Download the brochure and check the different Focus Areas covered within these 2 days of training.

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What Participants Have to Say About Our Trainer

Thammanna CG
Ally Cheah
Air Asia
I enjoyed Naveen's class for both PSM and PSPO. He gave many real life examples to aid our understanding which we can easily relate to. Undoubtedly, Naveen is a very knowledgeable & experienced coach in his field and keen to help his students even post-training to make sure they are ready for the exam.
Thanks to Naveen, I passed both exams with high scores. Next, I want to apply what I learned and practice Scrum at work.
Thammanna CG
Thammanna CG
Assistant Manager at Unilever
Excellent Trainer
Preeth is talented and has a very good knowledge in Scrum and Agile processes. Training was not just of ppts , instead real time examples on how Agile is been used in different organization which he has worked with which i think is a excellent way of providing knowledge and instructions. i recommend Preeth strongly for any of the Agile training and certification requirements.
Hazel Chang
Hazel Chang
Management Consulting Manager, Accenture
Thanks for the insightful sharing at the Professional Scrum Master workshop! I found it interesting and incredibly useful. I’ll definitely put the concepts into practice, and recommend to other like-minded people.
Jing Hong Yap
Jing Hong Yap
Senior Consultant, Kuala Lumpur
Preeth was absolutely great trainer for PSM. Attended his training, and he had shared many practical scenarios on applying the Scrum framework. Very good listener and explained very well to us that we understand the concept fully rather than just purely running through course materials.
Siva prasad
Siva prasad
Manager-Product development at Kalkitech
It had been a great experience to attend the PSM-I training given by Preeth. With his vast experience as Agile consultant and coach, he could give us a clearing understanding of the concepts. He is so spot on clearing our doubts with proper examples.His body language and voice modulation is so good to keep us active and energetic through out the session. At the end of the training, he was so successful that the entire team got a clear picture in their mind , the dos and don''ts while we practice scrum.
Jagroop Bhanot
Jagroop Bhanot
Sr. Technical lead at FIS
I attended scrum session on May 4-5, 2019 in Mohali (Punjab) given by Preeth. There were 28 employees from FIS. It was pleasure to meet him. The way of explaining the concepts were simply the best. I am working in scrum since 2012 and had a different version of the importance of roles in my mind so it was never easy to understand the concepts because it was conflicting with what I have been doing/using. Preeth explained the concepts so well that helped me to clear the PSM-1 in 3 days. His communication skills, team forming nature, listening to the audience and answering the questions with his experience and knowledge using live examples impressed not only me but my other colleagues. Before attending this session, I use to have conflict of thinking of the role with my team's scrum master but now I understand the responsibility of the role. You can go through his profile on scrum.org and he is currently the one among 500 in the world who has cleared PSM-3. I would love to attend more sessions when ever I get an opportunity. Thank you Preeth.
Daniel Morrison
Daniel Morrison
Schlumberger, Kuala Lumpur
Thanks Naveen for the great tuition on the Scrum Framework including sharing practical examples on implementation and adoption. Your worth of knowledge on this subject matter is admirable and certainly helped me in passing my PSM1 test at “first attempt”.
Bhanu Kiran
Bhanu Kiran
UOB, Singapore
I thoroughly enjoyed overall scrum developer training session. Naveen was truly my instigator in inspecting and adapting the scrum culture and it really took effect at my work. You are the best mate. Cheers!
Sushant Soni
Sushant Soni
Sumeet has immense knowledge on the topic of PSM course, he taught us in a fun way and by giving examples of situations which helped us in understanding the concepts easily. He keeps his audience engaged throughout the session and also cleared all our doubts with patience. I would definitely recommend Sumeet to everyone.
Vidhu Singh
Vidhu Singh
The practical experiences shared by Sumit are a good takeaway. He connects with the class more personally resolving all our doubts which is quite helpful. As I was travelling from Chennai to Bangalore I was scared that the class might cancel or postpone as it had happened previously with other trainer but the best part is he never cancels the class.
Shrihari Sondur
Shrihari Sondur
I attended the PSM 1 training conducted by Sumeet. The experience was enriching. Throughout the training,he presented the concepts with supporting examples which I could easily relate. Sumeet is also a nice story-teller and uses this skill very effectively in the training delivery. Thanks Sumeet and best wishes!
Abhishek Gaur
Abhishek Gaur
He is best person I've ever met, when it comes to have coaching for any of the agile courses. He is super energetic and makes the whole class involved with him and never makes you feel bore even for a second. Just trust him and he will make you thorugh all the agile concepts with through logics and reasoning.
Anupam Ghosal
Anupam Ghosal
I attended the PSM training where I met my trainer Sumeet Madan. He is absolutely an amazing trainer. The entire training module was completely discussed along with his full-time engagement. He did explain all the topics with relevant real-time scenarios which actually helps to keep the scrum techniques in mind. Getting the training from someone is usually boredom, but the training class that I attended with Sumeet was completely lively and exuberant. Must say Amazing Trainer ..... Amazing Person......
Praney Madan
Praney Madan
Recently, I was trained under Sumeet for PSM 1 , he has immense knowledge of Scrum Master roles and all the best practices. The 2 day training was the best training I ever had. It was quite interesting and nobody in his class slept or left the class in between for even a second. The examples he gave with his experience in IT industry were apt with the situations we fell in sometimes. He gave the perfect solution for every problem. Thanks a lot Sumeet. I hope if we can work someday together , it will again be a great learning experience.
Vibudhendran T K
Vibudhendran T K
Dear Preeth,
Thank you very much for the fantastic sessions on Scrum.
We have been thinking of trying out agile in our organization for quite some time, however were not confident enough. The training sessions during this week end has helped me understand scrum and have given me the courage to try out agile in our organization. Thank you very much for the lively sessions, the examples and case studies were dot on. Hats off to you sir...on your delivery style... thanks a ton.
We shall connect soon.

Training Schedule

Click the Button below to see the class schedule, for more information contact us at connect@agilemania.com

Schedule will be published soon. More information, Please contact us connect@agilemania.com

CSM Training and Certification FAQ's

Seasoned agilists all set to help organizations realize suprior way of implementation and execution.

What are the roles and responsibilities of a Certified ScrumMaster®?

When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed.

  • Act as a facilitator and servant leader who encourages self-organization
  • Remove obstacles so that the team can focus more on work and follow practices of Scrum
  • Protect the team from internal and external distractions
  • Ensure a good relationship between the product owner and the team along with the members outside the team
  • Set up an environment where the team can perform more effectively
  • Manage the scrum process in coordination with the scrum team
  • Conduct retrospective meetings
  • Address team progress
Why Should I Go for Scrum Master Accredited Certification?

Since Scrum is the most popular Agile framework for project management, Scrum Masters are in demand irrespective of the industry type. If you are working in a company where Agile is being widely used then CSM should be your first choice.

What Is the Eligibility Criteria for the CSM® Certification Exam?

The eligibility to attend the CSM® exam is attending the 2-day CSM® course provided by our Certified Scrum Trainer (CST®).

How Much Does the Certified Scrum Master Certification Exam Cost?

The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.

Can I Retake the Scrum Master Certification Test If I Fail?

Yes. The Scrum Alliance allows you to take the Scrum Master exam at no cost for the first 2 attempts within 90 days after you receive your welcome email. You will be charged a minimum of $25 each from the third attempt or after completing your 90 days. Scrum Alliance suggests to retake the CSM course if you have failed thrice in the exam.

How to Take an Online CSM® Exam?

After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

What Are the Career Benefits You Gain Along With the Scrum Master Certification?

You will enjoy the following unique benefits with this ScrumMaster certification:

  • Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
  • Gain access to resources, networks, and local groups available to only Scrum Alliance members
  • Get ahead in your Agile career
  • Prove your core Scrum knowledge to your peers.
  • Fulfill the role of a Scrum Master
  • Engage with a community of Scrum experts
In Which Other Cities Does Agilemania Conduct CSM® Certification Training?

Agilemania is a leading registered education provider (REP) of Scrum Alliance offering knowledge and expertise to corporate organizations and professionals across the globe. We frequently conduct CSM training in all the other cities as well across the globe and here are a few listed for your reference: Malaysia, Singapore, Indonesia, Thailand, Vietnam, Hong Kong, Philippines, and India.

What Payment Options Are Available?

The process of enrolling for CSM classroom training is simple. The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.

Can I Change the City, Place, and Date After Enrolling for Any Classroom Training?

Yes, you can change the city, place, and date for any classroom training before 10 days of the scheduled workshop. For more information, please go through our Rescheduling Policy.

I want to know more about the training program. Whom do I contact?

Please Email us on connect@agilemania.com or join our Live Chat for instant support, call us, or Request a Call Back to have your query resolved.

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